Terms Of Service
And Acceptable Usage Policy
Please read these terms
and conditions closely.
All items are enforced by SeriousNetwork.com. Your Content
and your use of the Services provided by Serious Network
Inc.
- Will not infringe on any third party's
copyright, patent, trademark, trade secret or other proprietary
rights or rights of publicity or privacy;
- Will not violate any laws, statute, ordinance
or regulation (including without limitation those governing
export control, consumer protection, unfair competition,
anti-discrimination or false advertising);
- Will not be defamatory, trade libelous,
unlawfully threatening or unlawfully harassing;
- Will not be obscene or contain child pornography
or, if otherwise harmful to minors;
- Will not contain any viruses, trojan horses,
worms, time bombs, cancel bots or other computer programming
routines that are intended to damage, detrimentally interfere
with, surreptitiously intercept or expropriate any system,
data, or personal information;
- Will not link directly to or include descriptions
of goods and services that you do not have a right to link
to or include
- Will not include unreasonable distribution
of mass e-mails to parties who do not wish to receive such
e-mails or have not affirmatively acknowledged that they
wish to receive such e-mails.
Commercial Advertising/ Mass Mailings
No level of spam distribution by e-mail is tolerated and
any such conduct will result in your account being shut down.
You must not use the SeriousNetwork.com Network or SeriousNetwork.com
and/or equipment to originate the transmission of spam, flames,
mail bombs, or substantially similar, unsolicited email messages.
Nor must any messages originating from elsewhere announce
or otherwise advertise a web site or service hosted by SeriousNetwork.com.
A message is considered unsolicited if it
is posted in violation of a newsgroup charter or if it is
sent to a recipient who has not requested or invited the message.
For purposes of this provision, merely making one's email
address accessible to the public will not constitute a request
or invitation to receive messages. If you are found to have
spammed, without warning, SeriousNetwork.com reserves the right
to disable your Domain without notice. We pull first, ask
questions later.
SeriousNetwork.com solely reserves the right to refuse or cancel
service to known spammers.
SeriousNetwork.com reserves
the right to determine what violates this policy. As such,
any violation will result in cancellation of services without refund.
Any work required by our staff to repair our systems after any spam will be billed at the hourly rate then in forced.
Hosting clients who run opt-in mailing list software
or other collection methods for their web site must require
subscriber authentication before completing the process for
the end user. Additionally, clear instructions on subscription
and un-subscription options must be provided in each email
that is sent to the mailing list recipients and also provided
in a clearly marked area on the clients web site.
You may not use your email service with SeriousNetwork.com
to advertise services hosted by a third-party hosting company.
BILLING POLICIES
SeriousNetwork.com provides service on a pre-paid,
credit card basis only. Terms are "Due on receipt" and your
supplied card will be billed on your service renewal date.
If payment is not received, your account and all services
will be suspended until the account is current.
You agree that the services being purchased
from SERIOUS NETWORK are pre-paid services and fees paid for services,
regardless of term subscription length will not be refunded.
You also agree that you are fully eligible to be refunded
full fees paid for the first 30 days should you find that
SERIOUSNETWORK does not, or can not provide the services that
you have purchased.
Once the original 30-day period has expired,
no refunds will be issued. Additionally, under no circumstance will we issue refunds for domain names or SSL certificates that have been purchased or renewed
on your behalf by SeriousNetwork.com - regardless of the date
of cancellation.
Credit Cards
As a condition to your right to use the Service, You must
provide us with a valid credit card number belonging to you
with available credit sufficient to pay the applicable Service
Fees. In the event that you cancel this credit card or it
is otherwise terminated, you must immediately provide us with
a new valid credit card number. You authorize SeriousNetwork
Inc., from time to time, to undertake steps to determine whether
the credit card number you have provided to us is a valid
credit card number. In the event that you do not provide us
with a current valid credit card number with sufficient credit
upon request during the effective period of this Agreement,
you will be in violation of this Agreement, and we may terminate
this Agreement with You.
In order for continuity of service, you authorize
Serious Network Inc. to charge your credit card for any outstanding
moneys owed for your services on your billing renewal date. Any questions regarding the billed amount must be
indicated through our contact form
within 30 days of receipt of statement or acceptance of charges
will be considered final.
Solely in order to comply with the payment
provisions of this Agreement for the Services, You agree to
allow SERIOUS NETWORK, at our discretion, to perform a credit
check on You and You agree to provide SERIOUSNETWORK with either:
(a) the credit or debit card particulars as described in this
Agreement and to authorize SERIOUS NETWORK to charge applicable
Charges to such credit or debit card; (b) if applicable, other
forms of payment such as cash or check.
Alternate arrangements may be made should
your credit card have any problems. Please contact our billing
department at billing@seriousnetwork.com or 604-313-3264 if you
require alternate arrangements. Clients who have purchased
annual services will receive a reminder email 30 days prior
to the end of their "year" as advance notice of the upcoming
renewal.
Service
Cancellation
We must receive your cancellation request in writing
either by email to billing@seriousnetwork.com.
SeriousNetwork.com will not accept cancellations by phone. A
representative from SeriousNetwork.com Billing Department will
process the cancellation during business hours. Billing Department
hours are Monday through Friday, 9:00 A.M. to 5:00 PM PST.
To cancel your service before it's renewed for another cycle,
written cancellations must be received by SeriousNetwork.com
a minimum of ten (10) days prior to the end of your current
billing cycle. Cancellations submitted later than this time
may result in automatic renewal of your service. Unless otherwise
requested, cancellations will be effective at the end of your
current billing cycle.
SeriousNetwork.com does not monitor, and will not automatically
cancel accounts for issues related to non-usage, domain name
transfers, lapsed domains, or any other issues not directly
related to SeriousNetwork.com services. Cancellation of services
does not relieve the customer from paying any outstanding
balance owed, or unbilled overages incurred on the account.
SeriousNetwork.com reserves the right to cancel any account,
without notice.
Price Changes
SERIOUS NETWORK reserves to alter and change the terms of the
Pricing Schedule at any time, upon one months prior notice
to Customers. SERIOUS NETWORK shall provide notice of such changes
to You, the Customer by posting conspicuous notices on our
web site at: http://www.seriousnetwork.com. You agree that Your
use of the Services after notification of any changes to the
Pricing Schedule shall constitute notice to SERIOUS NETWORK that
You have agreed to the terms of the Pricing Schedule.
User ID/System Access Information
You are provided with a user identification
number ("UserID") and a password. It is Your obligation and
Your responsibility to safeguard the confidentiality and monitor
any usage or Services provided in connection with the UserID
and the password. Any charges associated with the UserID and
the password are Your responsibility and You shall bear any
risk of loss there to (including charges for Services).
System/Server Resources
Each SeriousNetwork.com Account comes fully equipped
with its own pre-configured CGI-Bin. Customers are free to
use any CGI-Scripts provided with their account or add any
additional ones they require. Any CGI-Scripts deemed to be
adversely affecting the Server performance or the Network
integrity may be shut down without prior notice.
Any Web Site that uses a high amount of Server
resources (such as, but not limited to CPU Time, Memory Usage,
and Network Resources) will be given an option of either upgrading
their service level or reducing the resource used to an acceptable
level.
Background Running Programs Background Daemons
in general are prohibited.
SeriousNetwork.com will consider requests on
a Per Application Basis. If allowed, extra charges will be
assessed based on resource requirements for system maintenance.
IRC
SeriousNetwork.com currently prohibits its Customers
from operating IRC or IRC Bots on any of the Servers in the
SeriousNetwork.com Network.
Copyright Statement:
This web site is owned and operated by SERIOUS NETWORK
Inc. ("SERIOUS NETWORK " or "SeriousNetwork.com"). All content included
on our site, such as photographs, illustrations, images, and
text (referred to as "Content") is owned by Users, SeriousNetwork.com
or third parties. All Content is protected by U.S., Canadian
and international copyright laws.
The SeriousNetwork.com logos and "SeriousNetwork.com" are trademarks
of SeriousNetwork.com and may not be used without the prior written
consent of SeriousNetwork.com. If you have any questions concerning
the use of SeriousNetwork.com or the SeriousNetwork.com Logo, please
contact us.
Additional Terms
- SeriousNetwork.com reserves the right to refuse service to
anyone wishing to use our services.
- SeriousNetwork.com is not responsible for the Content of
our clients.
- SeriousNetwork.com cannot guarantee that we will notice or
prevent any inappropriate use of this system. This includes
but not limited to underage persons, or persons acting under
false pretenses.
- SeriousNetwork.com cannot guarantee that we will notice or
prevent Users from registering with false demographic information.
- SeriousNetwork.com is not responsible for damage or loss,
(data, financial, or otherwise) caused by errors in the
system or the Internet. The system may be unavailable unexpectedly
as a result of errors or circumstance beyond our control.
- SeriousNetwork.com provides no guarantee for clients using
our shared services and no refunds will be issued for unavailable
time. Clients with Dedicated Servers will have their specific
SLA (Service Level Agreement) included with their signed
contract.
Please contact us for clarification on different products.
Investigations of violations of the
Acceptable Use Policy
SeriousNetwork.com will cooperate with all Government
officials, international organizations and law enforcement
authorities seeking to clarify whether any User has violated
the AUP SeriousNetwork.com and Users pledge to comply with all
applicable laws in such investigation. Privacy is of fundamental
importance to SeriousNetwork.com, who will respect and protect
the privacy of Users. Private information will be disclosed
to law enforcement authorities only as required by law.
SeriousNetwork.com will NOT knowingly host illegal content if
such content is determined to be illegal by a court of competent
jurisdiction. Although SeriousNetwork.com is unable to monitor
all content, SeriousNetwork.com will make a reasonable effort
to investigate legitimate complaints about alleged illegal
content or network abuse, and will take appropriate action.
Prior to taking any action, upon receipt of such complaints
SeriousNetwork.com will: (a) conduct an internal review to determine
the nature and location of the content or abuse, and where
warranted; (b) consult with legal counsel and/or outside authorities,
and/or; (c) notify the User or User of the complaint, with
a request for a response within seven days. If the complaint
concerns copyright infringement, SeriousNetwork.com will comply
with all copyright laws of applicable jurisdictions and reserves
the right to remove such offending item or Content at any
time. If you have any questions about these terms, or if you
would like information about using any material in this site,
please contact our Administrator(s) at compliance@seriousnetwork.com
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